Preparation

These are additional measures, the applicable health and safety regulations should be observed.

SECTION 1 – PREPARATION FOR THE RETURN OF STAFF TO PROPERTIES POST LOCK DOWN

This document is a guideline for industry partners, there are sections that are mandatory and this has been indicated on the document. The management of the establishment should adopt a responsible attitude to address the health threat of COVID 19.

The Team should make sufficient human and economic resources available to ensure that a risk assessment is conducted to establish the exposure risk to employees, guests, and outsourced workers, and that an informed action plan can be implemented rapidly and effectively.

The action plan should include all control measures deemed necessary to mitigate or control the risk of exposure in accordance with the hierarchy of controls, and will be determined in collaboration with local health authorities.

The implementation of the action plan and the effectiveness of the control measures undertaken should be evaluated frequently to verify compliance, identify and correct ineffective controls, and adapt the plan to practical experience.

A Crisis Team, involving members of each relevant department must support Management in the implementation of the action plan and timely identification of required adjustments.

The purpose of this section is to provide management a guide for the preparation of properties for the safe return of staff and guests. If the employer employs more than 500 employees, that employer must submit a record of its risk assessment together with a written policy concerning the protection of the health and safety of its employees from COVID-19 as contemplated in section 7(1) of OHSA to its health and safety committee established in terms of section 19 of OHSA and The Department of Employment and Labour.

See Annexure A – Risk assessment

  1. PREPARATION
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MANAGEMENT BRIEFING

How will our operation “gear up” to receive staff and guests?

The risk assessment and action plan must be assessed to identify critical control measures as may be deemed necessary. These may include, but are not limited to: (Annexure A – Risk assessment)

  • Training
  • Amended human resources protocols Sanitization of all areas
  • Heating all hot water systems to 60 degrees Flushing of all hot and cold water systems Daily temperature recording and active screening of staff
  • Self-assessment screening of staff Opening windows
  • Water and power – water tests
  • Drainage
  • Fridges
  • Pest control
  • Waste area
  • Hotel bedrooms
  • Food purchases and safe receiving
  • On premise laundry – temperature check
  • +70 degrees
  • Purchase of PPE
  • Disposal of PPE
  • Security role
  • Restaurant service
  • Staff meals
  • Dish washing – temperature check+ 70 degrees Allocation of duties
  • Rostering teams
  • Installation of physical barriers where practical Hotel-check in screening questionnaire

TRAINING WITH MANAGEMENT

To include but not limited to:

  • What is Covid 19? Refer to Annexure C
  • What are the risks to the employee and the guest
  • What is being done to protect the employee and the guest How can employees protect themselves against Covid 19? Hand Washing
  • Hand sanitization
  • How to safely don and doff PPE and dispose of
  • Key Touch Points
  • Safe handling crockery and cutlery
  • Safe handling credit cards and credit card machine
  • On Premise Laundry handling
  • Off Premise Laundry handling
  • Safe handling of guest and staff laundry

TRAINING

  • Training room identified
  • Trainer identified
  • Social distancing in training room Training material available Training equipment available Training registers

HUMAN RESOURCES POLICIES AND PROCEDURES DISCUSSED

To include but not limited to:

  • Property internal HR policies with regard to Covid 19
  • Include strict sick leave policies
  • Amendment of disciplinary codes to include the non-compliance of Health and Safety Protocols in the work place Specifications around remote work where possible, enforcing virtual meetings

MEDICAL SURVELLIANCE

  • A register of staff reporting for work will be completed daily refer to Annexure E Er Annexure F ®

DEMARCATION

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  • Social distancing demarcation staff restaurant and back of house elevators
  • Safe social distancing areas agreed and areas demarcated
  • Staff restaurant social distancing demarcation
  • Social distancing demarcation staff entrances
  • Social distancing demarcation reception area
  • Social distancing outside and inside elevators
  • Social distancing demarcation hotel transportation for staff and guests where provided

POSTERS PRINTED AND DISPLAYED

  • Hand Hygiene
  • Removal of PPE
  • Hand sanitization
  • What is Covid 19?
  • On Premise Laundry Handling
  • No Entry signs (no entry into On Premise Laundry as an example see poster) No hugging
  • Elevator sign
  • Social distancing sign
  • How the employee can protect themselves

PPP EQUIPMENT CHEMICALS & SIGNAGE

SECTION 2 – PPE FOR THE SAFETY OF STAFF AND GUESTS IN PROPERTIES POST LOCK DOWN

The purpose of this section is to provide management a guide of PPE, equipment, chemicals and signage required for the safe return of staff and guests.

2. PPE, EQUIPMENT, CHEMICALS AND SIGNAGE

The safety of staff and guests against the Coronavirus will continue to be a very important aspect to keep the

virus at bay. It is therefore important that staff have the correct PPE, equipment and chemicals to keep staff and guests safe.

Some PPE listed below is mandatory and will be indicated:

PPE

Some PPE listed below is mandatory and will be indicated:

  • Face masks – cloth masks
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  • Face shield
  • Gloves
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  • Shoe covering – on premise laundry and bedrooms ® Infra-Red non-contact thermometer
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  • Disposable aprons
  • Disposable gowns
  • Boiler suites
  • Plastic Bags

EQUIPMENT

  • Steam machine
  • Sneeze guard

CHEMICALS & CONSUMABLES

  • Cleaning Chemicals and disinfectants used must be effective in killing enveloping viruses
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  • Colour coded cloths
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  • Sanitising wet wipes
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  • Hand Sanitiser
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  • Fogger
  • Bio Spill kit
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  • Disposable plastic bags
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  • Reference to Annexure B.

SIGNAGE

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  • No entry – example – no entry sign into on premise laundry area (see diagram) Social distancing
  • No hugging
  • Hand washing
  • Hand sanitizing
  • How to remove PPE
  • Reference to Posters 1 to 6
  1. EXAMPLES OF PPE

It must be noted that some people are allergic to latex and alternatives must be provided.

Shoe covers to be worn in the laundry in the PPE zone.

Boiler suits can be used as an alternative to disposable gowns, they can be rented from First Garment Rental.

4. EXAMPLES SIGNAGE