Ugu South Coast Tourism

Ugu South Coast Tourism (USCT) is the official destination management organisation (DMO) of the Ugu District in KwaZulu-Natal province, South Africa. The Ugu District comprises 4 municipalities, namely Umdoni, Umzumbe, Umuziwabantu and Ray Nkonyeni.

USCT’s mandate is twofold in that it looks after the marketing and promotion of the KZN South Coast destination, as well as the development of the tourism industry in the region.

USCT’s key priorities in addressing tourism growth in the district focus on developing and implementing programs that are aimed at:

  1. Ensuring the availability of world class tourist services and encourage transformation.
  2. Supporting the development of innovative and unique tourism products to extend geographical spread of tourists across the destination – thus attracting potential investments
  3. Ensuring the availability of visitor information infrastructure
  4. Attracting and increasing the number of tourists to the destination

As a DMO, USCT also plays an advocacy role and is a destination developer, industry coordinator, public representative, builder of community pride and an integral player in local economic development.

USCT is also responsible for the accreditation of tourism products and tour guides and its private sector members participate in Local Area Committees across the district.

A Board of Directors oversee Ugu South Coast Tourism, which is headed up by CEO, Phelisa Mangcu.

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Ugu South Coast Tourism Board of Directors

The Ugu South Coast Tourism (USCT) Board provides strategic direction and oversees the performance of the entity.

The Ugu South Coast Tourism Board Chairperson is Joy Crutchfield, with Vice-Chair Howard Kelly. The Board consists of 15 members as follows:

NamePosition
Ms Joy CrutchfieldChairperson
Mr Howard KellyVice-Chairperson
Mr Paul JefferysDirector, Ezinqoleni
Ms Joan HarrisDirector, Umdoni
Mr Victor MzulwiniDirector, Umdoni
TBADirector, Umzumbe
Mr Collin DavenhillDirector, Umuziwabantu
Inkosi MBW XoloDirector, COGTA
Mr Max MbiliDirector, Ray Nkonyeni Municipality (Municipal Manager)
Mr West GumedeDirector, Umuziwabantu (Municipal Manager)
Cllr PH MthiyaneDeputy Mayor, Ugu District Municipality
Dr Vuyiwe TsakoDirector, Umdoni Municipality (Municipal Manager)
Mr DD NaidooObserver, Ugu District (Municipal Manager)
Ms Noloyiso WalingoObserver, Ugu District Municipality

Stakeholders

Members

Visitor Information Centres

To meet the demand for visitor information services, Ugu South Coast Tourism established 7 Visitor Information Centres (VICs), strategically located across the KZN South Coast destination.

The VICs are there for visitors to access brochures of tourism products in the region, to make bookings, to assist in finding accommodation availability, as well as to answer any queries visitors may have.

The following Visitor Information Centres operate on the KZN South Coast:

Scottburgh (Library, Scott Street)                             +27 39 976 1364

Hibberdene (Hibberdene Beach)                              +27 39 699 3202

Port Shepstone (16 Bisset Street)                            +27 39 682 7944

Shelly Beach (Shelly Centre)                                      +27 39 315 7065

Margate (Margate Main Beach)                                +27 39 312 2322

Ramsgate (Next to BP Garage, Main Road)            +27 66 297 3200

Port Edward (Mattison Square)                                 +27 39 319 1193

The Ugu South Coast Film Office

The Ugu South Coast Film Office will be established in 2019 in Port Shepstone under the auspices of Ugu South Coast Tourism. The Film Office will promote the KZN South Coast as a scenic filming destination to the local and international film trade, as well as issue film permits and facilitate the production of films within the KZN South Coast through assistance in scouting expeditions to find ideal locations as well as creating links between production companies and local businesses. Apart from the local economic, employment and development benefit, the Film Office will through its location exposure, also aim to encourage film tourism.

A local film association has been established to represent the private film sector in the region.